Change the pitch!
Here are some of the tips a salesperson must bear in mind when calling a prospect:
1.Think fast, act fast, move fast, and preferably speak fast (but make sure you're understood).
This way, the person you're trying to build a convo with will not hang up at you or will not slam the door at you.
2. Speak louder and clearer especially if you are calling to older folks.
I think that's quite understandable though. No no to a bedroom voice. You're not talking to your boyfriend or to your girlfriend anyway.
3.You only have 10 seconds to ATTRACT prospects by CREATING and AROUSING their needs. Hence, your approach must be NICE and ATTRACTIVE.
You also have a few seconds to DISTRACT prospects from their doing so be IMPORTUNATE (makulit) or else you will be UNFORTUNATE. All people don't wanna be bothered. All people are always busy. Always Remember that. When that person can sense that you are soliciting or selling something to him/her, s/he will definitely find a way to cut the line. So be careful. change your pitch. Make it sounds as if you're just making friends with them.
4. Throw back the question if ever you do not know what to answer yet.
This the technique whenever you are not sure yet what to answer. Remember, the person who asks is the one who is in control.
5. Lastly, never try to sell when a prospect is in a heated argument, or watching his/her fave TV show, or not in the good mood.
Do you have to ask why? Pretty obvious. If you'll try to do that, you will absolutely get hundreds of F*** responses.
Ever feel like your back is against the wall?
I proactively chose a profession where I, everyday, with every dial of the phone, open myself up to a no.
Well, I love making calls. I love taking calls. I love making conversations over the phone. So just recently, I said to myself, 'Welcome to the world of Telesales, Rechell!'
I tried to penetrate that to my muscles and to my bones and to my nerves! AHA, that echoed to my ears so many times. Really, am serious! But, I wondered. All those guts vanished. Hmmm, sounds weird, eh?
When I made my first cold calls, it was funny. I was scared to death as if the phone got pangs on its mouthpiece ready to bite me off. I can not even talk on my own accord. Yeah, really, this was the scenario I had during my first few days of working as a telemarketer, oh, oh, did I just say, days? Nah, I think it was not just days, goodness, weeks!
Sounds ironic? Why did I just apply for the job at the local golf driving range where I stand out there and pick up balls while people hit at me? Same thing, right? Oh, that is quoted from Art Sobczak of Business By Phone, Inc. And, absolutely, he got a point there, eh?
Nah, but take it from Art again. We know that 'no' is part of the game, right? It is like taking shots in basketball, going to bat in baseball; we do not need to hit them all to be successful. Well, missing part is part of the game, though.
Here is what am thinking. The real key to success is being able to take potentially negative experiences and view them so we are not negatively AFFECTED by them.
Until now, I still get tongue-tied talking to people who speak so slang that I find it difficult to get what they are trying to say. I got experiences with those people who just hang up the phone even without me having said a single word yet, or those people who just say, 'Am not interested' right away. It sucks. Sorry for the term but it really is. Golly! But I am not paid to shout back at them. Rule here, just shut up! Period. SHUT UP!
Now, it just a matter of practice. Yes, perfect practice for a perfect performance. Do what is needed to be done because it takes a lot of perseverance and hard work before reaping success.
Bottom line is, I am competitive. I put myself in positions when I know I will not always win, but reward usually is proportionate to risk. I will be getting them sooner.
